The other day Mr. Ratan Tata mentioned that developers should be ashamed of creating slums. He is very correct in many ways. But the problem of slums has more to do with town planning than with developers. Take example of Noida which has been developed by a PSU, a UP government agency. The sector in which I live in, Sector 119, itself has provision for roughly 5000 HIG families. There are adjoining sectors which would also have similar number of flats. All these flats would need atleast 1 support staff each. But has NOIDA Authority provided for it? The support staff like drivers, maids, guards live in two adjoining villages. As the occupancy in these flats goes up, the load on villages will increase and I would not be surprised if we would see other NItharis developing in Noida. Interestingly Noida was supposed to be an industrial township. Any factory or industry would have a pyramid. With more of workers, fewer managers and may be very few owner(s) at top. Hence the housing facilities should reflect that pyramid structure with LIGs and EWS at the bottom and HIGs and Super HIGs at the top of pyramid. Design thinking can be used everywhere. Be it designing towns or designing Business Processes.
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Design Thinking and Town Planning
Rajneesh Rastogi 